Shipping Policy

Thank you for choosing ORGANIC SEHAT for your organic grocery needs! We are committed to providing you with the highest quality products and excellent service. Please review our shipping policy below:

1. Order Processing Time:

– All orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed the following business day.

2. Shipping Rates and Delivery Time:

– We offer free shipping across India for orders above Rs 999. We ship all over India where a courier service is available.

– If the order is below Rs999, then the applicable shipping rates are Rs 60.

– Standard shipping typically takes 3-7 business days for delivery and 1-2 days in Indore.

– We also offer express delivery in Indore within 4hrs. Order should be placed before 4pm. Extra charges may apply.

– Please note that delivery times may vary depending on the shipping carrier and your location.

3. Order Tracking:

– Once your order has been shipped, you will receive a shipping confirmation via email or whatsapp with tracking information.

4. Shipping Delays:

– While we strive to deliver your order in a timely manner, please note that unforeseen circumstances such as weather conditions or carrier delays may cause shipping delays.

– If your order is experiencing a significant delay, please contact our customer service team for assistance.

5. Order Changes and Cancellations:

– Once an order has been placed, we are unable to make changes or cancellations.

– If you need to modify or cancel your order, please contact us as soon as possible, and we will do our best to accommodate your request.

6. Lost or Damaged Packages:

– In the rare event that your package is lost or damaged during transit, please contact our customer service team immediately.

– We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or refund as soon as possible.

7. Returns and Refunds:

– Please refer to our Returns and Refunds Policy for information on returning products and requesting refunds.

If you have any questions or concerns about our shipping policy, please don’t hesitate to contact us. Thank you for shopping with ORGANIC SEHAT!